全国主要百貨店・専門店・ネット通販でご購入いただけます

お問い合わせ

お電話によるお問い合わせをご希望されれる場合は弊社カスタマーサービスまでお電話ください。 TEL 0570 ‐031 ‐117

  • We aim to answer emails within as soon as we can. Depending on the content, it may take some time to give an answer.
  • Please note that we will be closed on the next business day on holidays (Saturdays, Sundays, holidays, year-end and New Year holidays, etc.).
  • Product related queries: Our 2-year guarantee only applies to products ordered from our website. Please include your order number and product batch code* in the comments section. If you have a query about a product not purchased directly from our website, please contact the company that you bought it from in the first instance.

    *For more information about batch codes, please see our Guarantee page.

Inquiries regarding personal information

If you have any questions regarding personal information, or if you would like to disclose, correct, add, or delete the personal information applicable to you, please contact us below. Inquiries regarding personal information Customer service: cs.japan@josephjoseph.jp

カスタマーサービス

0570-031-117

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